This is how you manage subscriptions flexibly and fully automatically
basict thinking from November 27, 2019: Since Spotify, Netflix and Co. we know: one-off purchases are gradually becoming a thing of the past.
But although subscription models have not only found their way into our everyday lives since yesterday, they are more in demand than ever, especially due to the digitization of trade.
With the right solution , companies can make their internal processes more efficient and inspire customers in the long term.
Have you ever heard of the so-called subscription economy?
This term describes a model with which more and more companies in both the B2B and B2C areas are reacting to the changing purchasing and usage behavior of consumers.
You have probably already noticed this phenomenon yourself: the direct purchase of a product or service is no longer sought today. Instead of ownership, more and more customers and companies prefer flexible use including the best possible service . A change that is not just limited to the media sector alone – and not to the B2C sector either.
The regular and time-fixed payment for a product has been an important sales generator in the B2B segment for many years – especially for software and digital services.
Subscriptions ensure regular income . And customers continuously benefit from services such as the latest software licenses and updates. A cumbersome purchase is therefore a thing of the past.
Subscription Management – Suitable for all industries
As already mentioned, more and more companies from a wide range of sectors are using flexible subscription models for their products – from retail items such as hygiene and health items for everyday use to digital products and services.
Many customers prefer these flexible subscription models with just as flexible use. And all options are kept open to them: using products continuously is just as possible as the desire to try something new and spontaneously decide on something different.
This is particularly attractive for customers if they are granted a free or reduced-price test period. In this way, companies can put the software through its paces in everyday practice as an SaaS solution and only decide to subscribe when they are completely convinced.
In addition, customers benefit from their freedom. Because clear notice periods and flexible terms keep all doors open for them – without any compulsion.
Why flexible subscription models fit in all industries
The advantages of a flexible subscription model are not only enjoyed by customers. Companies also benefit from this.
- Prices can be adjusted quickly
Businesses can customize billing and update prices .
- Payment methods and flexible invoices
Bank transfer, direct debit or payment by credit card or Paypal : companies can offer their customers different types of payment. The companies can also determine the invoicing and dispatch themselves – either in the classic way by post or inexpensively as a PDF by e-mail.
Companies that implement a subscription model can expect a positive growth forecast. The generated turnover can be predicted much better.
Subscription management from nexnet
Fully automated outsourcing
With the subscription management from nexnet , you and your company automate the customer lifecycle according to your needs. The extensive BPO solution saves you tedious work, streamlines your internal processes in budgeting and cost control. At the same time, you ensure the consistently high quality of your services .
And with Recurring Payments, your subscription management becomes child’s play. True to the motto “Made in Germany”, we develop and operate our solutions exclusively in Germany.
Many well-known customers from e-commerce, media and telecommunications appreciate this advantage over providers from the USA or China. Nevertheless, we offer all the features to be able to get started with subscription management internationally. SOX compliance or the handling of different tax rates and foreign currencies are included.